Frequently asked questions

What makes Charles Baker Insurance different?

Charles Baker Insurance strives to provide that personal touch you miss with most other agencies. We are your go to when something goes wrong, you have questions or concerns, or need to make changes.

What insurance companies do you work with?

We work with multiple companies to provide a wide range of policies to meet your needs. We currently work with the following companies:

Allstate, Progressive, National Lloyds, AMWINS, Western Surplus, DFS Insurance, Travelers, Liberty Mutual, Merchants Bonding, and CNA

What is a Certified Insurance Counselor?

The Certified Insurance Counselor Program is a nationally recognized and highly respected insurance professional designation for agency owners, producers, agents, CSR’s, brokers, and insurance company personnel.

What happens if there is an accident or damage to my home/property?

No one loves to spend hours waiting on the phone to report an accident and file a claim. At Charles Baker Insurance you don’t have to. Our agents go above and beyond and we do that for you. Your first call, after calling the police (when necessary) is to us. Give us a call or send us a text (after hours) and we will ensure that your claim is filed for you. This is just one way that we strive to show we care.

Do I need insurance for my business?

It is always best to make sure that you are financially covered in the event that an accident, injury, or lawsuit occurs. We can put together a policy that is just right for your business, big or small.